Add Customers
Staff can add customers with their name, phone number, and service type, then the system automatically assigns a queue number.
Live Queue Management System
Smarter queues for modern service spaces.
QueueFlow is a real-time digital queue management platform built for businesses that want a cleaner, faster, and more professional way to manage customer flow. Staff control the queue from the admin panel while customers view live updates from a separate display panel.
2
Separate admin and user panels
Live
Real-time queue updates
Smart
Get Ready and Now Serving alerts
Live System Link
Open QueueFlow
Access the QueueFlow live system here: https://queueflow.influxyn.online
QueueFlow
Serving #08
08
Nimal Perera
Account Services
Now Serving
09
Amara Silva
General Consultation
Get Ready
10
Kavindu Jay
Payment / Billing
Waiting
Core Features
Everything needed to manage a live queue professionally.
The system is designed to reduce manual work, avoid confusion, and keep customers informed with clear queue progress updates.
Call Next
The admin can call the next customer instantly, updating both the admin panel and public user panel in real time.
Live Alerts
Customers receive notification messages such as New Customer, Get Ready, Now Serving, and Queue Over.
Display Panel
The user panel is view-only and perfect for public screens, reception displays, tablets, or customer waiting areas.
Queue Control
Admins can serve selected customers, remove records, reset the queue, and keep the active queue clean.
Safe User View
Customers can only view live queue details. They cannot edit, delete, call, or reset queue data from the user panel.
Workflow
A simple flow from customer entry to service completion.
1
Add to Queue
Staff add customer details using the admin panel and the customer receives a queue position.
2
Display Live Status
The user panel shows current serving and upcoming queue details for customers to follow easily.
3
Send Alerts
The system pushes Get Ready and Now Serving notifications with sound alerts during queue updates.
4
Complete Queue
When all customers are served or the queue is reset, the system displays Queue Over updates.
Two Panel System
Built separately for staff and customers.
QueueFlow keeps the admin tools private while giving customers a clean public display with live updates.
Admin Panel
Full queue control for staff.
The admin panel is used by reception, staff, or management to control the entire queue process from one premium dashboard.
- Add customer details
- Call next customer
- Serve selected customer
- Remove or reset queue
- Broadcast live notifications
User Panel
View-only queue screen for customers.
The user panel is designed for waiting areas and public screens where customers only need to see queue progress.
- Shows now serving token
- Shows upcoming queue
- Receives Get Ready alerts
- Receives Now Serving alerts
- No customer editing access
Smart notification messages
QueueFlow can display customer-friendly alerts like Get Ready, Now Serving, New Customer, and Queue Over.
Use Cases
Suitable for any business that handles waiting customers.
The same system can be customized for different industries, counters, departments, service types, and display screens.
Banks
Clinics
Hospitals
Restaurants
Salons
Service Centers
Government Offices
Reception Areas
Customer Care Counters
Corporate Offices
Upgrade your waiting area into a premium digital queue experience.
QueueFlow helps businesses reduce confusion, improve customer experience, and manage queues with a clean real-time system designed by INFLUXYN.